Our privacy policy

We are pleased about your visit to our website. We are aware of the importance of processing personal data for you as a data subject. Therefore, we observe all relevant legal requirements. The protection of your privacy is of utmost importance to us. The processing of your personal data by us is carried out in compliance with the General Data Protection Regulation and the data protection regulations of the respective country.
With the following declaration, we inform you about the processing of personal data and about the rights to which you are entitled when using our website.
Attention - from now on we will switch to "formal" and address you formally.

Data protection at a glance

General information

The following notices provide a simple overview of what happens to your personal data when you visit our website.

Data collection on our website

Who is responsible for the data collection on this website?
wunschlösung GmbH
Wagnergasse 8
07743 Jena
Amtsgericht(Local court) Jena | HRB 511069 |
Managing Directors: Simon Brandl, Thomas Ernst, Jan Christian Waitschies

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.
Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

Processing purposes

Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.

Your rights

You have the right - under certain conditions - to request information free of charge about the processing of your data and to receive a copy of your personal data. Among other things, you can request information about the purposes of the processing, the categories of personal data that are processed, the recipients of the data (if a transfer takes place), the duration of the storage or the criteria for determining the duration;
rectify your data. If your personal data is incomplete, you have the right to complete the data, taking into account the purposes of the processing;
Have your data erased or blocked. Grounds for the existence of a right to erasure/blocking may include withdrawal of consent on which the processing is based, the data subject objects to the processing, the personal data has been processed unlawfully;
to have the processing restricted;
object to the processing of your data;
withdraw your consent to the processing of your data for the future; and
complain to the competent supervisory authority about unlawful data processing.
Analysis tools and third-party tools
When visiting our website, your surfing behaviour may be statistically analysed. This is done primarily with cookies and with so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following data protection declaration.
You can object to this analysis. We will inform you about the objection options in this data protection declaration.

General notes and mandatory information


This privacy policy uses the terms of the General Data Protection Regulation (GDPR).

"personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

"Processing" means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

"Restriction of processing" means the marking of stored personal data with the aim of limiting its future processing.

"Profiling" means any type of automated processing of personal data that consists of using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to that natural person's job performance, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location.

"Pseudonymization" means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

"File system" means any structured collection of personal data accessible according to specified criteria, whether such collection is maintained centrally, decentrally or on a functional or geographical basis;

"controller" means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law.

"Processor" means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

"Recipient" means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigation mandate under Union or Member State law shall not be considered as recipients; the processing of such data by the aforementioned authorities shall be carried out in accordance with the applicable data protection rules in accordance with the purposes of the processing.

"Third Party" means a natural or legal person, public authority, agency or other body, other than the Data Subject, the Controller, the Processor and the persons authorized to process the Personal Data under the direct responsibility of the Controller or the Processor.

"Consent" shall mean the expression of will in the form of a statement or other unambiguous affirmative act, given voluntarily by the data subject for the specific case, in an informed manner and unambiguously, by which the data subject indicates that he or she consents to the processing of personal data concerning him or her.

Name and contact details of the person responsible for data processing

This privacy policy applies to data processing by:
wunschlösung GmbH
Wagnergasse 8
07743 Jena
Amtsgericht(Local court) Jena | HRB 511069 |
Managing Directors: Simon Brandl, Thomas Ernst, Jan Christian Waitschies

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Collection and processing of personal data, purpose of processing

In principle, you can visit our website anonymously without telling us who you are.
When you visit our website, we automatically collect and store in the server log files information that your browser transmits to us. These are:

Date and time of access
IP address of the requesting computer
the address of the last page you visited from which you followed to the current page (referrer URL)
browser type and version
the operating system used

Legal basis for processing

The processing of your data is based on the following legal bases:

Your consent according to Art. 6 para. 1 lit. a) DSGVO,
for the performance of a contract with you according to Art. 6 para. 1 lit. b) DSGVO,
to fulfill legal obligations according to Art. 6 para. 1 lit. c) DSGVO or
for a legitimate interest according to Art. 6 para. 1 lit. f) DSGVO.
This data is not merged with other data sources.

Contact form

If you send us a message via the contact form, it is necessary to provide a valid phone number so that we can answer the request and know who it is from. Other information can be provided voluntarily. If you send us inquiries via the contact form, your information from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data you entered in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions - in particular retention periods - remain unaffected.

Disclosure of personal data

Your data will not be passed on to third parties without your express consent.


This website uses so-called cookies. A cookie is a text file with an identification number that is transmitted to the user's computer when the website is used, together with the other data actually requested, and stored there. The file is kept there for later access and serves to authenticate the user. Since cookies are only simple files and not executable programs, they do not pose any danger to the computer. Depending on the settings selected by the user, the Internet browser automatically accepts cookies. However, this setting can be changed and the storage of cookies can be disabled or set in such a way that the user is notified as soon as a cookie is set. In the event that the use of cookies is deactivated, however, some functions of the website may not be available or may only be available to a limited extent. You can prevent the setting of cookies by our website at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Cookies that are already active can be deleted at any time using an Internet browser or other software programs. We may work together with advertising partners who help us to make our Internet offer more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we cooperate with aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the paragraphs below.

We use the following types of cookies:

First-party cookies: first-party cookies are transferred by the platform just visited.
Third-party cookies (so-called third party cookies): Third party cookies are cookies that are transferred by a provider other than the platform visited by the user. When a user visits a platform and another entity transmits a cookie through that platform, it is a third-party cookie.
Essential cookies: these cookies are necessary for you to navigate the Platform and use its features, such as accessing secure areas of the Platform. Without them, certain services cannot be provided, such as displaying content customized for your computer or device.
Performance cookies: these cookies collect information about how visitors use the Platform, such as which pages are viewed most frequently and whether they receive error messages from websites. However, these cookies do not collect information about the identity of the visitor. All the information these cookies collect is aggregated and therefore anonymous. They are only used to optimize the platform.
Functionality cookies: these cookies allow the Platform to remember choices you make (for example, language preferences and your region) and provide you with improved, more personalized features. They may also be used to store your preferences regarding text size, font, and other customizable parts of the website. They may also be used to provide services you request such as viewing a video or commenting within a blog. The information that these cookies collect can be anonymized. Your browsing activities cannot be tracked on other platforms.

Web analytics


This website uses a Matomo server operated by wunschlösung for statistical analysis of website visitor numbers.
No cookies are used for this, user recognition is carried out temporarily via annonymized IP addresses (16 bytes) and the user agent.
Personal data is not collected.
No data is passed on to third parties.

Click on the following checkbox to deactivate collection via Matomo. This will set an opt-out cookie that suppresses the transmission of data to Matomo. Please bear in mind that this must be repeated after deleting cookies or changing the browser or device.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google") The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in the United States. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

An opt-out cookie will be set to prevent future collection of your data when visiting this website: https://support.google.com/analytics/answer/6004245?hl=en.

For more information on terms of use and privacy, please visit http://www.google.com/analytics/terms/us.html or https://www.google.com/intl/us/policies.

We would like to point out that on this website Google Analytics has been extended by the code "anonymizeIp" to ensure anonymized collection of IP addresses (so-called IP masking).
We have concluded an order data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
In order to ensure sufficient data security when submitting forms, we use in certain cases the service reCAPTCHA of the company Google Inc. This serves primarily to distinguish whether the input is made by a natural person or abused by machine and automated processing. The service includes the sending of the IP address and possibly other data required by Google for the reCAPTCHA service to Google. The deviating data protection regulations of Google Inc. apply to this. Further information on the data protection regulations of Google Inc. can be found at http://www.google.com/intl/en/privacy or https://www.google.com/intl/en/policies/privacy.

Google Tag Manager

Our website uses the Google Tag Manager. The provider of this service is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Through this service, website tags can be managed via an interface.

The Google Tag Manager only implements tags. This means that no cookies are used and no personal data is collected. If a deactivation has been made at domain or cookie level, it remains in place for all tracking tags, insofar as these are implemented with the Google Tag Manager.

Google's privacy policy can be found at: https://policies.google.com/privacy/partners?hl=en. The Google company is certified for the us-European data protection agreement "Privacy Shield". This data protection agreement is intended to ensure compliance with the level of data protection applicable in the EU. All information on Google Tag Manager can be found here: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.

Use of Google Remarketing

This website uses the remarketing function of Google Inc ("Google"). This function is used to present interest-based advertisements to website visitors as part of the Google advertising network. The browser of the website visitor stores so-called "cookies", text files that are stored on your computer and enable the visitor to be recognized when he or she visits websites that belong to the Google advertising network. On these pages, the visitor can then be presented with advertisements that relate to content that the visitor has previously accessed on websites that use Google's remarketing function. According to its own information, Google does not collect any personal data during this process. If you nevertheless do not wish to use Google's remarketing function, you can generally deactivate it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.
Further information on Google Remarketing and Google's privacy policy can be found at: http://www.google.com/privacy/ads/.